**Last updated: October 31, 2024**

This Privacy Policy describes how CASPERDRIP (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase at Casperdrip.com (the “Site”), or communicate with us in relation to the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, site visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any Services.

**Changes to this Privacy Policy**

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take other measures as required by applicable law.

**How We Collect and Use Your Personal Information**

To provide the Services, we regularly collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or third parties.

**What Personal Information We Collect**

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

**Information We Collect Directly from You**

The information you send us directly through our Services may include:

– Contact information, including your name, address, phone number, and email.
– Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
– Account information, including your username, password, security questions, and other information used for account security purposes.
– Customer service information, including any information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information directly about yourself. You may choose not to provide this information, but this may prevent you from using or accessing those features.

**Information We Collect About Your Usage**

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

**Information We Obtain from Third Parties**

Lastly, we may obtain information about you from third parties, including suppliers and service providers that may collect information on our behalf, such as:

– Companies that support our Site and Services, such as Shopify.
– Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill our contract with you.
– When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, “Third-Party Sites and Links.”

**How We Use Your Personal Information**

– **Providing Products and Services**: We use your personal information to provide the Services in order to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and offering other features and functionalities related to your account.

– **Marketing and Advertising**: We may use your personal information for promotional and marketing purposes, such as sending marketing, advertising, and promotional communications via email, text message, or mail, and presenting product or service advertisements. This may include using your personal information to better personalize the Services and advertising on our Site and other sites.

– **Security and Fraud Prevention**: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. It is highly recommended that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.

– **Communication with You and Service Improvement**: We use your personal information to provide customer service and improve our services. This use is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you.

**Cookies**

Like many other websites, ours also uses Cookies. We use Cookies to enhance our Site and our Services (including to remember your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other sites.

Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies in your browser settings. Please remember that removing or blocking Cookies may negatively impact your user experience and cause some Services, including certain features and functionalities, to function improperly or become unavailable. Additionally, blocking Cookies may not fully prevent the sharing of information with third parties, such as our advertising partners.

**How We Disclose Personal Information**

Under certain circumstances, we may disclose your personal information to third parties for purposes of fulfilling contracts, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

– With suppliers or other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
– With business and marketing partners to provide services and advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
– When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
– With our affiliates or otherwise within our corporate group, in our legitimate interest of managing a successful business.
– In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

We disclose the following categories of personal information and sensitive personal information about users for the purposes outlined above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

| Category | Categories of Recipients |
|———-|————————–|
| Identifiers, such as basic contact information and certain order and account information | Manufacturers and third parties providing services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners, and data analytics providers) |
| Commercial information, such as order, purchase, and customer service information | Business and marketing partners |
| Internet activity or other similar networks, such as Usage Data | Affiliates |

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

**Third-Party Sites and Links**

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated or non-controlled sites, you should review the privacy and security policies and other terms and conditions of such sites. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found therein. The information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation on its use by us or third parties. The inclusion of such links by us does not imply any endorsement of the content of those platforms or their owners or operators, except as disclosed in the Services.

**Children’s Information**

The Services are not intended for use by children and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below and request that it be deleted.

As of the effective date of this Privacy Policy, to our actual knowledge, we do not “share” or “sell” (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

**Security and Retention of Your Information**

No security measure is perfect or im

penetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

The retention time for your personal information depends on various factors, such as whether the information is needed to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

**Your Rights**

Depending on your place of residence, you may have some or all of the rights outlined below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request as permitted by law.

– **Right to Access/Know**: You may have the right to request access to the personal information we hold about you, including information related to how we use and share your information.
– **Right to Deletion**: You may have the right to request the deletion of personal information we hold about you.
– **Right to Correction**: You may have the right to request correction of inaccurate personal information we hold about you.
– **Right to Portability**: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to third parties, under certain circumstances and with certain exceptions.
– **Restriction of Processing**: You may have the right to ask us to stop or restrict the processing of personal information.
– **Withdrawal of Consent**: When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
– **Appeal**: You may have the right to appeal our decision if we refuse to process your request. To do this, simply respond directly to our refusal.
– **Management of Communication Preferences**: We may send promotional emails and you can opt-out of receiving them at any time by using the unsubscribe option provided in the emails we send. If you unsubscribe, we may still send non-promotional emails, for example, about your account or orders.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a meaningful response to the request. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will require them to provide proof that you authorized them to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

**Complaints**

If you have complaints about how we process your personal information, please contact us using the contact information below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision. To do this, simply contact us using the contact information below, or file your complaint with the local data protection authority.

**International Users**

We may transfer, store, and process your personal information outside the country where you reside. Your personal information may also be processed by team members, third-party service providers, and partners in those countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or other equivalent contracts issued by the relevant competent authority in the UK, if applicable, unless the data transfer is to a country that has been demonstrated to provide an adequate level of protection.

**Contact**

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us, email us at  [[email protected]]. or contact us at  Monday-Monday: 8:00-00:00

Whatsapp:+55 85 99616‑2086‬

Email: [email protected]

Instagram: @Casper.drip